Dilemma

I have a million things I want to blog about right now.  Some of them might even be interesting!  However, I don't have a huge supply of brains to write coherent posts with, and the spare braincells I do have are being directed firmly at the issues I want to blog about, rather than blogging about them.

There's one post I desperately want to write while it's relevant, but to be fair, I feel I should approach the company in question for comment prior to publishing.  There's a question.  What would you do?  It's not a review, it's a genuine experience we've recently had with a major company, who many of you may be using in the near future, and a case of not delivering on what they promised and failing to communicate this.  The post is going to be strictly true & accurate, not emotional, but a wee bit angry.  They haven't asked me to write about them, they don't know anything about the blog at present.

But thinking about other media, if this were a magazine, there would be a box at the bottom saying "Xcorp declined to comment".  If it were TV, Esther Rantzen or Lynn Faulds-Wood (I'm old, OK?) would chase the CEO down the street with a camera crew asking why they let their customers down.  Should I, as a blogger, follow the same principles of balanced reporting & right to reply?  Or should I say "My blog, my opinions, like it or lump it"?